Privacy policy

This privacy policy explains how Galz by Gauri Agarwal ("we", "us", "our"), based in , Maharashtra, India, collects, uses and safeguards information you share with us through our website, atelier consultations and WhatsApp conversations.

Information we collect

We collect only the information needed to serve you well:

• Contact details you share via our enquiry form: name, email address, phone number and message.
• Consultation and measurement details you provide when booking a bespoke design.
• WhatsApp and email correspondence when you reach out to us.
• Basic technical information such as browser type and pages viewed, collected for site analytics.

We do not collect payment information on this website. Any invoicing is arranged directly with you offline.

How we use your information

• To respond to enquiries and schedule consultations.
• To manage bespoke design orders, fittings and deliveries.
• To share occasional updates about new collections, only where you have opted in.
• To improve our services and website experience.

Sharing your information

We do not sell your personal information. We share limited information only with trusted service providers such as courier partners for delivery, and only to the extent needed to fulfil your request. All partners are contractually required to protect your information.

Data retention

We retain enquiry and order information for as long as it is necessary to serve you and to meet applicable tax and accounting requirements in India (typically up to 8 years for financial records), after which the information is securely deleted.

Your rights

You have the right to access, correct or request deletion of your personal information. To exercise any of these rights, write to us at agarwalachintya01@gmail.com. We will respond within 30 days.

Cookies

Our website uses minimal, essential cookies to remember your preferences and gather anonymous usage statistics. You can disable cookies in your browser settings.

Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure. Please share sensitive information only through secure channels.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the updated date noted above.

Contact us

For any questions regarding your privacy, please write to agarwalachintya01@gmail.com or call +91 89280 64238.